
Support
Need help? Give us a call: 877.447.8936. We're here to assist you during normal business hours (Monday through Friday, 8:00 a.m. to 5:30 p.m. CT).
At any time, you can visit status.firespring.com to monitor the availability of your services.
We’re here to help you every step of the way by giving you a dedicated support representative who just might become your new best friend. It’s our mission to make sure you have everything you need to make your business successful. That’s why we created ways so you can collaborate with other printshop owners, give us feedback and more.
Client Training
Don’t worry young grasshopper, we have the training resources in place to make you a master of your own web domain. Take as much or little online training as you want, call anytime with questions or just shoot your dedicated account manager an email and we’ll get you up to speed on anything and everything. It’s nice to be pampered and looked after, that’s why we treat each of our customers exactly how we would want to be treated.
Knowledge Base
Access a 24/7 online Knowledge Base with dozens of FAQs, training videos, tutorials and more.
PrinterPresence LinkedIn Group
You can also connect with a group of your peers by following the PrinterPresence group on LinkedIn. Talk shop and business strategies with other printers from around the globe or stop by for helpful insights and other industry news.