Clients
PrinterPresence offers the best website solution for printers today. But don't take our word for it. Here's what a few of our clients have to say.
"PrinterPresence has the total package that was the right thing for us. We've been using it for almost eight years and it has become an integral part of everything we do. By creating customized sites with their Customer Portals tool for major clients they've taken the work out of print buying for our customers. PrinterPresence has done a great job at providing the tools we've needed and we've never had an issue with its reliability and up-time."
Randy Abramovic, President and CEO, ProSource Integrated Marketing (Cranberry Township, PA)
"We searched long and hard for the right website for our printing company. The digital part of our business was about ready to explode and we wanted to make sure we had the right tools on our site to provide our customers with seamless, virtual interaction with our facility. In the printing business there are only a few ways to differentiate ourselves. The PrinterPresence website offered all of the functionality our customers needed. There is hardly a day that goes by where we don't 'wow' one of our customers with our 'virtual facility.' And with the administrative tools that we have to maintain the site, it even 'wows' me."
Robert S. Mermelstein, Ditto Document Services (Pittsburgh, PA)
"Over the past two years our company has faced many issues such as electronic file transfer, unsupported browsers, consistency in look and feel as well as multiple hosting issues. Every time we addressed one problem, it seemed that another would creep up. Once we transferred over to the PrinterPresence website solution, all of our problems instantly disappeared. This is no joke. Our workflow actually flowed and our website became an important tool in our daily routine. This was never the case in the past as we could never depend on our website, until now."
Sean D. Grams, President, Digital Design, LLC (Kansas City, MO)
"With PrinterPresence, we've found that if we make a customer's life easier and more convenient, they will use us more often and for a longer time."
Bob Weingard, Print Tech (Pittsburgh, PA)
"PrinterPresence doesn't just sell a website. They provide a lot of service after the sale and really want to help me succeed in my printing business. They give me product support when I need it. The staff also offers valuable training sessions that help me maximize my investment and show me how to integrate my website into a sales and marketing plan."
Rich Lewis, Burlington Press (Burlington, NJ)
"My website comes with its own owner's manual! User friendly to the maximum. In a little over two weeks from our decision to purchase, we were up and live with our own website, fully customized by us to our particular requirements. And the PrinterPresence crew is always ready to help with courteous and efficient customer service and support."
Bill Ritz, Ritz Printing Incorporated (New Hamburg, ON Canada)
"In less than one year I gained numerous accounts due to the capabilities of my website. Four, specifically, elected to use us as their primary print supplier based on one factor—the online ordering utilities offered through our website. These four accounts average $100,000 in annual revenue."
Keith Einstein, Einstein Printing (Dallas, TX)
"Our customers are very impressed with our site. We have even had other web developers compliment us on its functionality and design."
Al Karnavicius, Bayprint (St. Petersburg, FL)
"[The site] is very sophisticated without being overly complicated, which was important to us. It's apparent that it was designed by someone in the printing industry as opposed to a template solution that could work for any small business."
Nancy DeDiemar, Printing Resources of Southern California (Upland, CA)
"We promote the site as an easy method for our customers to transfer files, place orders, and request quotes. Our ability to handle large files is a big selling point. It really gives us a high tech advantage over the competition."
Craig Dellinger, New Haven Printing (Ft. Wayne, IN)
"ep>direct has found the PrinterPresence website to be one of the best investments dollar per dollar that we have made in the past two years. Our original reasons of signing up for PrinterPresence were the user-friendly ability to change content to the general website and the opportunity to create Customer Portals and place their documents online for easy access and ordering. Additionally, PrinterPresence has a very reasonable price structure versus maintaining our own site, which we had been doing.
"A year and a half later, PrinterPresence is all that we expected. We also discovered an unexpected benefit of PrinterPresence. ep>direct has been able to use the site as a sales tool to generate new customers through the use of the VersaDoc. Most of the new accounts we have established within the past year have been influenced by our ability to provide our customers with interactive online ordering of their products business cards, postcards, posters and letterhead. The staff at PrinterPresence has been friendly to work with and accommodating in their flexibility to come through for us when the pressure is on."
Kevin Korkow, Vice President Sales, ep>direct (Fond du Lac, WI)
"We have seen a three times increase in overall site statistics in every meaningful metric since full adoption of PrinterPresence. Our customers find the tools and navigation intuitive and easy to use. We now receive over 50% of all customer files through the website versus 10-15% as before. This has resulted in not only a higher degree of customer convenience but faster file access as well. We also make 3-4 fewer customer file pickups, which saves us at least $20 per day in driver and vehicle expense. I would recommend PrinterPresence without hesitation."
Grant Freeman, President, Electronic Printing Solutions, LLC (San Diego, CA)
"We knew that commerce in general was going this direction, but we were very confused on who to use and what our costs could be. We have been thrilled with the decision that we made to go with PrinterPresence. We are especially pleased with the ability to update our website as needed and on our own. But even more important is the comments we have had from our customers. Our business can be complicated enough. The website has made things easier. We are able to easily explain to our customers how to use the website and they go and do it. File downloads are increasing daily and the website had made it seamless. Our customers have given us the best feedback when they tell us our site is one of the best they have seen. We are picking up new business because of our website. We were hesitant to make the initial investment but now feel we made an excellent decision."
Tom Waters, President, Corporate Copy Print, Inc. (Independence, MO)
